Need to get in touch with Student Finance?

Here are all the contact details you need for Student Finance in England, Scotland, Wales and Northern Ireland.

Note: Parents and partners need the student’s consent before Student Finance England can give them information – the student can give consent when they apply or at a later date.

Student Finance England Contact Details

Telephone: 0300 100 0607. Monday to Friday, 8am to 8pm. Saturday and Sunday, 9am to 4pm.

Twitter and Facebook

EU students

Student Finance Services Non UK Team

Telephone: 0141 243 3570. From outside the UK: +44 (0)141 243 3570. Monday to Friday, 9am to 5:30pm.

Postgraduate Loan

Telephone: 0300 100 0031. Monday to Friday, 8am to 6pm.

Advanced Learner Loan

Telephone: 0300 100 0619. Monday to Friday, 8am to 8pm. Saturday and Sunday, 9am to 4pm.

Complaints

Telephone: 0300 100 0601. Email: customer_complaints@slc.co.uk

Appeals

Email: formal_appeals@slc.co.uk

Address

Student Finance England
PO Box 89
Darlington DL1 9AZ

Student Awards Agency Scotland Contact Details

Tel: 0300 555 0505

  • Press option 1 for withdrawals or non attendance
  • Press option 2 for for Postgraduate courses and Disabled Students enquiries (DSA).
  • Press option 3 for Nursing & Midwifery courses, courses at Private Institutions, Allied Health Profession courses and students taking undergraduate courses at a publicly funded college/university outside Scotland but within the UK.
  • Press option 4 for online application enquiries.
  • Press option 5 for all other general enquiries.

Part Time Fee Grant Enquiries

Tel: 0300 300 3137

Appeals

Email: SAASComplaints_Appeals@gov.scot

Complaints

Click here for information on the SAAS Complaints procedure.

Student Finance Wales Contact Details

Tel: 0300 200 4050. Monday to Friday: 8:00am – 8:00pm and Saturday 9:00am – 1:00pm.

Email: emawales@slc.co.uk

Welsh Government Learning Grant Further Education

Tel: 0300 200 4050 Monday to Friday: 8:00am – 8:00pm and Saturday 9:00am – 1:00pm.

Complaints and Appeals

Tel: 0300 100 0601. Email: customer_complaints@slc.co.uk

Student Finance Northern Ireland Contact Details

Tel: 0300 100 0077. Monday to Friday – 8.00am to 8.00pm. Saturday 9.00am to 4.00pm . Sunday 9.00am to 4.00pm.

Enquiries About Repayment

Tel: 0300 100 0611. Monday to Friday 8.00am to 8.00pm. Saturday 9.00am to 4.00pm. Sunday Closed.

Education Authority

If you have any questions about your application or want to enquire about an appeal, please contact your local Education Authority Office. Click here for details.

Going To University?

Find out how My Baggage can help you..

Read more:

What To Take To Uni – The Ultimate Checklist

Which University Is Best For My Degree?