UCAS Contact Details
If you need to get in contact with UCAS, you can find the appropriate email addresses and phone numbers below.
Before telephoning, it’s best to check out the UCAS FAQ section to see if your query can be answered here.
Phoning UCAS
UCAS opening hours are 9am to 6pm, and you should have your Personal ID ready, so that your records can be accessed quickly by the operator
Tips for Undergraduate calls: when you get through, select option 1 for queries relating to student finances, visas, accommodation, bursaries or scholarships. For all other queries, hold to speak to an adviser.
Feedback For UCAS
If you’ve had a good experience with UCAS and want to give feedback, you can email feedback@ucas.ac.uk
To give good feedback on a particular member of staff, email employeeexcellenceawards@ucas.ac.uk
Complaints: Tel: 0371 468 0 468 or Email: complaints@ucas.ac.uk.
Social Media
If you have a question and was the answer fast, the best way to contact UCAS is through social media.
Track Your Application
You can click here to login and track your UCAS application. You will need your UCAS Personal ID and password.
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